Wholesale
We invoice you at 85% of list, one invoice per customer, with the discount printed on it. You bill your customer whatever you like — at list you keep 15%, above it you keep more.
Resell OnBrand Mail, and keep 15%.
The reseller programme is for MSPs, IT service providers and Microsoft 365 or Google Workspace resellers who already manage email for their customers. We approve every reseller ourselves, and nothing is created or charged until we have.
- 15% of list price
- Approved by a person
- Commission paid through Stripe
- Nothing charged until approved
How the margin works
You earn 15% of list price on every seat you sell, and you choose per customer how it reaches you.
Referral
Your customer pays us directly at list price and we transfer your 15% once they have paid. Nothing is owed to you on an invoice that goes unpaid, and nothing lands on your ledger that you have to chase.
- You administer your customers in the same console, with access that stops at your own customers.
- Referral commission is paid through Stripe. You set up how you are paid on Stripe’s own pages, and we never see your bank details.
- If a customer’s payment is refunded or disputed, the commission on it is reversed.
- Anything more about how and when commission is paid is set out in the partner agreement, which we send when you are approved. Ask us if you need it before you apply.
How approval works
Every reseller is approved by a person. Nothing is created and nobody is charged until you are.
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You apply here
Fill in the form below with your company details and links that show you are a reseller.
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A person at Trucell reviews it
We check your business registration, your website and the evidence you send that you already resell or manage services for customers. We may email you for more.
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If approved, you get two things
A link from Stripe to set up how commission is paid, and an invitation to sign in to the partner console.
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You add and manage your customers
You do that in the partner console, choosing for each customer whether it is Wholesale or Referral.
What we need to see
Approval rests on evidence that you are a reseller today. It is worth having these to hand before you start.
The programme is not for individuals who want a discount on their own company’s licences.
- A company business number: an ABN, ACN, EIN, VAT number or equivalent.
- A company website.
- That you look after at least one customer organisation today. You tell us how many.
- At least one link that shows you are a reseller. For example, a listing in a vendor partner directory such as Microsoft Partner Center or the Google Cloud partner directory; a reseller or partner agreement or certificate you can share; or a customer-facing page describing the services you resell.
Evidence is links, not file uploads. We may ask you for documents by email afterwards.
What you are responsible for
The short version. The partner agreement is the authority on the rest.
Your customers
The relationship with your customers, and first-line support for them, stay with you.
An accurate customer list
You keep the list of customers you manage in the partner console accurate.
The partner agreement
You are bound by the partner agreement, which we send when you are approved. Ask us about it before you apply if you would like to.
Apply to become a reseller
Tell us about your company and send the evidence described above. A person at Trucell reads every application.
Nothing is created and nobody is charged until we approve you.
Questions before you apply
Short answers on existing customers, Stripe and what happens if we say no.
Can I resell to customers I already have?
Yes. That is who the programme is for: you need to look after at least one customer organisation today to apply. Once you are approved you add your customers in the partner console and choose, customer by customer, whether each is Wholesale or Referral.
Do I need to set up Stripe now?
No. You do not need anything from Stripe to apply. If we approve you, we send you a link from Stripe to set up how commission is paid. You do that on Stripe’s own pages, and we never see your bank details.
What if I am not approved?
We will email you. You can apply again with more evidence, for example a link to a partner directory listing or to an agreement you can share.
Is anything charged when I apply?
No. Nothing is created and nobody is charged until we approve your application.
Can I use this to get a discount on my own company’s licences?
No. The programme is for MSPs, IT service providers and resellers who manage email for their customers. If you are buying for your own organisation, see pricing.